Maintenance & Repairs to Audio Video Equipment
Repairs • Servicing • Maintenance • Upgrades
AV Maintenance Agreement
Even with the best intentions, modern technology can still fail on occasion. If your AV system is critical to your business operations or you worry about significant, unforeseen costs, a maintenance contract can provide comprehensive support for peace of mind. Our maintenance agreements offer varying levels of support that can be tailored to your exact requirements, ensuring that you only pay for what you need. We recognise that if there’s a problem, you’ll need it resolving as quickly as possible. Guaranteed engineer response times are factored in to our maintenance contract agreements, with the option to supply suitable loan equipment to minimise any disruption to your business practices. We also offer a ‘dedicated’ loan equipment service, where we can supply identical loan equipment reserved specifically for you so that you can be assured of complete continuity should any problems arise.
As part of a maintenance contract you’ll also receive comprehensive support via our Technical Helpdesk, meaning you’ll always have someone knowledgeable on-hand who understands your system and how best to assist. For businesses where the AV system is ‘mission-critical’ to your operations, we can also offer an out-of-hours emergency contact helpline to help resolve any issues.To discover more about our AV Support Plans and how our expert technical team can help you, call 0800 122 33 29 or use our enquiry form below.
Our Clients Comments
We like happy clients
'First of all, may I thank you and your team once again for a first class and professional AV event. The forum was a complete success and the feedback has been overwhelmingly positive'.
Rolls Royce - Anthony Hatfield, Senior Energy Manager
For many years NAV have been my go-to people and have always provided top class support.
Best locally, certainly, but in my experience I've never worked with better nationally or internationally.
Keith Daniell - The Media Group
‘Thank you for all your help and support in making our events such a success.
We really appreciate everything you do for us!’
Ebba Simpson – Linaro Events Manager
‘Please pass on my thanks to your team, the set-up and de-rig was very professional.’
Tom Foster - Business Development - Assurance Services
‘You are truly blessed with a team of professionals. I will have no hesitation in the future in recommending your company to others.’
Gerry O’Neil –Video Relay Customer
‘A big thank you, you were very professional and the event ran flawlessly. We would certainly use you again.’
John Island - Keep Fit Association.
‘Just a quick note to say thank you for all your help installing a projector & screen. The installers were excellent.’
Sandeep Gill – Nottingham University Hospitals
‘We had several companies tender quotes for the project but after meeting with all of them it was
NAV who inspired the most confidence and the end product has been brilliant.
Mark Dooley - Nottinghamshire Fire and Rescue Service
‘NAV provided the most competitive price and the correct solution for our needs. Their after sales service has been
great, and they have answered any questions we may have. I have no problems in recommending them.'
David Blount - Nuthall Methodist Church
'Your attention to detail both during filming and in the edit suite as well as an ability to correctly and expertly challenge a brief, ensures we get the best production value for our films. Your team are a pleasure to work with.'
Rebecca Muldoon - MCS Event Pro
‘I also wanted to say thanks to you and your team for the service. Everything worked perfectly and it was a huge help to have everything set up exactly as we wanted it, on time and with support on the end of the phone if needed!’
Natalie Stevenson - School of Medicine, QMC
‘We thank you for the wonderfully professional film, you have truly captured the spirit of the project, we are delighted!’
Paul Reid – Sunnybank House
'I have no hesitation recommending NAV if you are looking to take your conferences and events to the next level.'
Richard Gott, CEO - MemberWise Network
'This is just a quick note to say that we are delighted with the final videos you sent through last week.'
Saskia Perriard-Abdoh - Prospect Magazine
'We were absolutely thrilled with how everything went during the past 3 days. Everything ran smoothly and you and your team showed the utmost professionalism'.
Linda Mee - IGEM Events Manager